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Service Desk Analyst

Competition: LA212267

Department: Information Technology Branch

Position Type: two regular full-time and two auxiliary full-time

Close Date: Monday, March 21, 2022

Salary Range: $56,000.00 - $70,000.00

Position Description: Job Description.pdf

Position Summary

​Employees of the Legislative Assembly of British Columbia (Assembly) provide professional non-partisan services to support the democratic institution of Parliament and its members through procedural advice, administrative support and information services. The Assembly is an autonomous employer, separate from the administrative framework of B.C. government ministries and agencies.

The Information Technology Department is seeking four collaborative, innovative, and service-orientated individuals for two regular full-time and two auxiliary full-time  Service Desk Analyst positions.

Reporting to the Manager, Information Technology Operations, the Service Desk Analyst is responsible for maintaining a high level of systems-related knowledge, customer service expertise, and familiarity with client hardware, software, external support organizations, and suppliers.

The Assembly offers competitive benefits and salary packages, and a professional workplace situated in the historic Parliament Buildings.

For more information about our organization, go to https://www.leg.bc.ca/learn-about-us/working-here

Qualifications

​Applicants must have a university degree or technical diploma in Computer Science of Applied Information Technology, at least one year of technical support experience, or an equivalent combination of education, training, and experience.

Application Requirements

Please submit cover letter and résumé (preferably combined in one PDF document saved as Lastname, Firstname), citing Competition LA212267, by March 21, 2022 by e-mail to careers@leg.bc.ca.

Note:

The Legislative Assembly of British Columbia is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.

We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment, and selection processes. Applicants requiring reasonable accommodation at any point in the application or interview process, please contact human.resources@leg.bc.ca.

We would like to thank everyone in advance for applying as only those shortlisted will be contacted.  An eligibility list may be established and/or auxiliary positions may be considered for future conversion to regular status. Lesser qualified applicants may be under-implemented or appointed at a lower classification. A Criminal Record Check (CRC) and proof of COVID-19 vaccination will be required as a condition of employment.

The Legislative Assembly of British Columbia values diversity and is an equal opportunity employer.

 

Human Resources

Legislative Assembly of British Columbia

E-mail: careers@leg.bc.ca | Telephone: 250-387-5532 | Web: www.leg.bc.ca

For inquiries please visit our FAQ page or contact us.


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